Designing for Infection Control in Hospitality

Hotels, B&Bs, restaurants, arenas, and other hospitality venues are discovering what health care settings have long understood: that infection control adds a layer of complexity to cleaning protocols. In the age of COVID-19, the U.S. Centers for Disease Control and Prevention (CDC) has essentially said that all public spaces must develop and implement a plan for cleaning and disinfecting. Here’s a primer on what this means—and the implications for design.

Click here for resources and social media graphics
you can download and share! 

 

The Material Difference

Selecting the right materials can mean the difference between healthy spaces and premature product failures, unbudgeted costs, and negative health outcomes. That’s why applying a multi-attribute approach is critical—looking at performance characteristics, service life, environmental considerations, and health and safety. In other words: performance and sustainability go hand in hand.

With COVID-19 bringing new disinfection protocols to the hospitality sector, facilities must also consider how easy or hard a product is to clean and the impact of various disinfectants on that product. Material selection plays a large role in infection control and disease prevention. Durable materials that are easy to clean and inhibit bacterial growth contribute to healthy and sustainable environments.

Collaborate with manufacturers and trade associations to understand the performance characteristics, the chemistry, and the manufacturer’s cleaning and disinfecting recommendations. Doing your homework upfront will save you unintended consequences down the road.

Know the Difference: Cleaning vs Sanitizing vs Disinfecting

• Cleaning removes dust and other microorganisms. It is accomplished with water, detergents, and mechanical action and is an essential first step before disinfection.
• Sanitizing is a form of germ control that reduces bacteria but not COVID-19 and other viruses.
• Disinfecting inactivates COVID-19 and other pathogens. It often involves chemicals, heat, or UV.

To determine what disinfectant is best to use for your purposes, consult the U.S. Environmental Protection Agency (EPA) recommended list of disinfectants.

Success Depends on a Team Effort
These individuals are essential to coordinate with and educate in the hospitality space.

• C-Suite / Owners
• Property Management
• Facility Staff (including housekeeping, guest services, & dining)
• Guests

Design Implications: What to Do Now

From contactless room service to signage reminding guests about masks and social distancing, designing for COVID-19 means:

• Identifying high-touch surfaces and items.
• Reducing person-to-person contact.
• Setting effective cleaning protocols.
• Configuring spaces for social distancing considering contactless room service and signage reminding guests about masks and social distancing.

Design Implications: Planning for the Future

While our understanding of the novel Coronavirus and its impacts on public health and public spaces is evolving, there are steps that hotels, bars, and other hospitality venues can take today to apply a COVID-19 lens to future design. The impacts on public health affect future design considerations in the time of COVID-19 and beyond.

• Design spaces with social distancing in mind.
• Evaluate all materials and surfaces for their ability to handle your facility’s cleaning and disinfecting protocols.
• Consider selecting nonporous materials for all high-touch surfaces for durability and to reduce the spread of infection.

Three Examples of Smart Design

• Flooring: Remove hard-to-clean carpet and replace with resilient products like waterproof vinyl sheet, tile, or planks.
• Upholstery: Select simple designs made from hard, nonporous materials to reduce opportunities to trap pathogens. Vinyl coated fabrics, for example, are cleanable and reduce opportunities to trap pathogens.
• Wallcovering: Select materials designed for cleanability, especially around high-touch areas (e.g., light switches, thermostats). For example, vinyl wall products are sturdy and can stand up to more caustic cleaning products.

Design Considerations: From Operations to Materials

The way an industry operates will also influence how we design and maintain the spaces we occupy, and in turn, the materials we choose. There are three core operational considerations that lodging and dining establishments need to put in place—and that need to be factored into design:

• Social distancing so guests and employees can maintain six feet of space in amenity areas.
• Safety procedures including daily temperature evaluation, access to masks and additional necessary PPE, and enhanced cleaning and disinfection protocol.
• Social zones / shared spaces and how to ensure occupant safety in shared community spaces such as break areas, lobbies, fitness centers, conference rooms, etc.

Each of these brings with it design implications as well as decisions about materials selection. For example, elastomeric or vinyl-coated furniture and thermally fused tabletops are a good option for dining or sitting areas where guests are in shared spaces that need to be disinfected regularly and easily.

Review a more detailed flowchart describing design implications based on operational implications by clicking here.

Material Standards to Consider
There are many various guidelines and standards to consider. We’ve compiled a quick reference guide of some that you may want to review first. Click here to download.

Shareable Social Media Graphics

Download Resources (PDF)